Why Established and Famous Companies are Using Business Phone Systems
Before, many different businesses have no other choice but to use a landline telephone system but after few years, PABX or PBX telephone system was introduced to replace it. With this type of telephone system, it is using limited phone lines that a big number of employees in the company can use. The catch is, for telephone system to function optimally, companies have to ensure that it is regularly maintained and upgraded constantly.
For the past 20 years, we have witness significant advancements in the field of technology and in telecommunications at the same time. As businesses are starting to grow at very fast rate, it’s same with business phone systems.
This system is more of an asset than being a liability which is the same reason why many leading businesses of today are taking advantage of it. These systems are using what’s called as Voice Over Internet Protocol or VOIP. When such system is used, it is transferring all calls to an IP network like the web. Aside from the voice telephone, you can get to enjoy other useful features too. Whether you believe it or not, there are countless of reasons why businesses invest in this technology to improve their operations like the following.
Reason number 1. Cost savings – these systems are actually more cost effective both in operation and installation and don’t involve hefty upfront cost. For instance, as you have this set up by local phone company, they won’t have to install extra lines. The support costs are also lower due to the fact that it has remote maintenance and monitoring. Long distance calls don’t cost much too because distance has no bearing on the cost of calls.
Reason number 2. Low maintenance – such systems that make use of VOIP demand little maintenance and it is less expensive if you’re going to compare it to traditional telephone systems.
Reason number 3. Scalability – you can have easier expansion as the cost is not that big and faster as well.
Reason number 4. Multiple benefits – there are various benefits that you can get by using VOIP business phone systems similar to the fact that it has easy adaptability, call forwarding, automated attendant, conferencing, promotional messages during on call-hold, automatic upgrades, no fear of redundancy, remote location dialing and many more. Having said that, it is without a doubt that you are making the most of your business spending by investing in VOIP telephone system.
Contemporary VOIP business phone systems are now used not just a tool to communicate to customers and to everyone else in the facility but also, it is integrated with many other functions as well as features that helps in improving operations and simplifying tasks all at the same time, which is why it doesn’t come a surprise why many businesses use it.